Frequently Asked Questions

We frequently update the list of FAQs below to address as many of your questions as possible. If your specific question is not answered below, please contact us.

1)  Where are you located?
2)  How long are your tours?
3)  Do you offer group rates?
4)  What is the Behind-the-Scenes Tour?
5)  How far are you from San Jose International Airport?
6)  Do you allow photography or videotaping on the property?
7)  Do you rent the facility for private parties?
8)  Can I bring my stroller/wheelchair on the Mansion Tour?
9)  What accommodations do you provide for hearing impaired guests?
10)  Do you have RV parking?
11)  We don’t have access to a car, how can we get to the Winchester Mystery House?
12)  Are there tours from San Francisco that include the Winchester Mystery House?
13)  Is the house haunted?
14)  How long has the house been open for tours?
15)  Are there any secret passageways in the house?
16)  Are any of Mrs. Winchester’s relatives still alive?
17)  Does the Winchester family still own the house today?
18)  What is Fright Nights at the Winchester Mystery House?
19)  How can I purchase my Fright Nights ticket?
20)  Is there an advantage to buying your tickets in advance?
21)  What are the best nights to attend?
22)  What is the schedule for Fright Nights?
23)  How long is the Maze and Flashlight Tour?
24)  Is this event suitable for children?
25)  Are costumes allowed at the event?
26)  Is the event open if it rains, are refunds available?
27)  Will you be running regular Winchester Mystery House tours?
28)  Do you accept credit cards?


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Wander through 110 of the 160 rooms of this Victorian mansion, designed and built by the Winchester Rifle heiress. Tour the estate daily.
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AMAZING FACTS

According to the provisions of her will, Mrs. Winchester’s personal property was left to her niece, Mrs. Marian Merriman Marriott, who promptly had the mansion's furnishings auctioned off. It is said to have required six trucks working six weeks to cart the furnishings away.