Frequently Asked Questions

6)  Do you allow photography or videotaping on the property?

Photographs and/or videos are strictly prohibited inside the Winchester Mystery House. Due to the number of visitors to our property each day, photography, videos, and filming inside the Winchester Mystery House are not permitted. Please help us keep our tours fun, safe, and enjoyable for all guests. Photographs and videos in the gardens and the grounds outside the Winchester Mystery House are permissible for your own personal enjoyment. Any use, distribution or reproduction of the photographs, videos or other images of the Winchester Mystery House and the grounds for commercial purposes are strictly prohibited without prior written consent of the Winchester Mystery House, LLC.

1)		Where are you located?
2)		How long are your tours?
3)		Do you offer group rates?
4)		What is the Behind-the-Scenes Tour?
5)		How far are you from San Jose International Airport?
6)		Do you allow photography or videotaping on the property?
7)		Do you rent the facility for private parties?
8)		Can I bring my stroller/wheelchair on the Mansion Tour?
9)		What accommodations do you provide for hearing impaired guests?
10)		Do you have RV parking?
11)		We don’t have access to a car, how can we get to the Winchester Mystery House?
12)		Are there tours from San Francisco that include the Winchester Mystery House?
13)		Is the house haunted?
14)		How long has the house been open for tours?
15)		Are there any secret passageways in the house?
16)		Are any of Mrs. Winchester’s relatives still alive?
17)		Does the Winchester family still own the house today?
18)		Do you do birthday parties?
19)		Do you have lockers to store backpacks and luggage?
20)		What is Fright Nights at the Winchester Mystery House?
21)		How can I purchase my Fright Nights ticket?
22)		Is there an advantage to buying your tickets in advance?
23)		What are the best nights to attend?
24)		What is the schedule for Fright Nights?
25)		How long is the Maze and Flashlight Tour?
26)		Is this event suitable for children?
27)		Are costumes allowed at the event?
28)		Is the event open if it rains, are refunds available?
29)		Will you be running regular Winchester Mystery House tours?
30)		Do you accept credit cards?

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