Frequently Asked Questions

8)  Can I bring my stroller/wheelchair on the Mansion Tour?

Due to the number of stairs and steps inside the mansion, strollers and wheelchairs cannot be accommodated. Though, the gardens are accessible to strollers and wheelchairs.

1)  Where are you located?
2)  How long are your tours?
3)  Do you offer group rates?
4)  What is the Behind-the-Scenes Tour?
5)  How far are you from San Jose International Airport?
6)  Do you allow photography or videotaping on the property?
7)  Do you rent the facility for private parties?
8)  Can I bring my stroller/wheelchair on the Mansion Tour?
9)  What accommodations do you provide for hearing impaired guests?
10)  Do you have RV parking?
11)  We don’t have access to a car, how can we get to the Winchester Mystery House?
12)  Are there tours from San Francisco that include the Winchester Mystery House?
13)  Is the house haunted?
14)  How long has the house been open for tours?
15)  Are there any secret passageways in the house?
16)  Are any of Mrs. Winchester’s relatives still alive?
17)  Does the Winchester family still own the house today?
18)  Do you do birthday parties?
19)  Do you have lockers to store backpacks and luggage?
20)  What is Fright Nights at the Winchester Mystery House?
21)  How can I purchase my Fright Nights ticket?
22)  Is there an advantage to buying your tickets in advance?
23)  What are the best nights to attend?
24)  What is the schedule for Fright Nights?
25)  How long is the Maze and Flashlight Tour?
26)  Is this event suitable for children?
27)  Are costumes allowed at the event?
28)  Is the event open if it rains, are refunds available?
29)  Will you be running regular Winchester Mystery House tours?
30)  Do you accept credit cards?


Continue: Media Relations
Buy Tickets Online
Wander through 110 of the 160 rooms of this Victorian mansion, designed and built by the Winchester Rifle heiress. Tour the estate daily.
Winchester Newsletter
Keep up to date on all the happenings, worldly and otherwise, only with the exclusive "13th Hour" newsletter.
AMAZING FACTS

The designers of the Curse of Sarah Winchester Maze were responsible for constructing the original SAW attraction for Universal Studios’ Halloween Horror Nights. The maze was based on the 2004 Lionsgate smash hit and ran in both the Hollywood and Orlando parks until 2010.