Frequently Asked Questions

15)  Are there any secret passageways in the house?

There is a "secret" passageway in the Séance Room which is one of the three exits out of the room. From past records, we are certain more secret passageways exist on the premises, however, they are so secret that no individual has ever been able to locate them.

1)  Where are you located?
2)  How long are your tours?
3)  Do you offer group rates?
4)  What is the Behind-the-Scenes Tour?
5)  How far are you from San Jose International Airport?
6)  Do you allow photography or videotaping on the property?
7)  Do you rent the facility for private parties?
8)  Can I bring my stroller/wheelchair on the Mansion Tour?
9)  What accommodations do you provide for hearing impaired guests?
10)  Do you have RV parking?
11)  We don’t have access to a car, how can we get to the Winchester Mystery House?
12)  Are there tours from San Francisco that include the Winchester Mystery House?
13)  Is the house haunted?
14)  How long has the house been open for tours?
15)  Are there any secret passageways in the house?
16)  Are any of Mrs. Winchester’s relatives still alive?
17)  Does the Winchester family still own the house today?
18)  Do you do birthday parties?
19)  Do you have lockers to store backpacks and luggage?
20)  What is Fright Nights at the Winchester Mystery House?
21)  How can I purchase my Fright Nights ticket?
22)  Is there an advantage to buying your tickets in advance?
23)  What are the best nights to attend?
24)  What is the schedule for Fright Nights?
25)  How long is the Maze and Flashlight Tour?
26)  Is this event suitable for children?
27)  Are costumes allowed at the event?
28)  Is the event open if it rains, are refunds available?
29)  Will you be running regular Winchester Mystery House tours?
30)  Do you accept credit cards?


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Wander through 110 of the 160 rooms of this Victorian mansion, designed and built by the Winchester Rifle heiress. Tour the estate daily.
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AMAZING FACTS

The mirror over the fireplace in the alcove of Mrs. Winchester's bedroom was one of only three mirrors allowed in the entire house at the time of Mrs. Winchester’s death. Legend has it that spirits hate mirrors, since the sight of their reflection causes them to vanish. This is why Mrs. Winchester’s servants and secretary reportedly used only hand mirrors or went without.