Frequently Asked Questions

25)  Are costumes allowed at the event?

There are no costumes, make-up or masks allowed at this event...your terrified face is all we require. Guests wearing costumes will be turned away at the front gate.

1)  Where are you located?
2)  How long are your tours?
3)  Do you offer group rates?
4)  What is the Behind-the-Scenes Tour?
5)  How far are you from San Jose International Airport?
6)  Do you allow photography or videotaping on the property?
7)  Do you rent the facility for private parties?
8)  Can I bring my stroller/wheelchair on the Mansion Tour?
9)  What accommodations do you provide for hearing impaired guests?
10)  Do you have RV parking?
11)  We don’t have access to a car, how can we get to the Winchester Mystery House?
12)  Are there tours from San Francisco that include the Winchester Mystery House?
13)  Is the house haunted?
14)  How long has the house been open for tours?
15)  Are there any secret passageways in the house?
16)  Are any of Mrs. Winchester’s relatives still alive?
17)  Does the Winchester family still own the house today?
18)  Do you do birthday parties?
19)  Do you have lockers to store backpacks and luggage?
20)  What is Fright Nights at the Winchester Mystery House?
21)  How can I purchase my Fright Nights ticket?
22)  Is there an advantage to buying your tickets in advance?
23)  What are the best nights to attend?
24)  What is the schedule for Fright Nights?
25)  How long is the Maze and Flashlight Tour?
26)  Is this event suitable for children?
27)  Are costumes allowed at the event?
28)  Is the event open if it rains, are refunds available?
29)  Will you be running regular Winchester Mystery House tours?
30)  Do you accept credit cards?


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Wander through 110 of the 160 rooms of this Victorian mansion, designed and built by the Winchester Rifle heiress. Tour the estate daily. Keep up to date on all the happenings, worldly and otherwise, only with the exclusive "13th Hour" newsletter.
AMAZING FACTS

Mrs. Winchester’s financial resources were virtually unlimited; upon her husband’s death she received several million dollars in cash and 777 shares of stock in the Winchester Repeating Arms Company. Upon her mother-in-law’s death in 1897, Mrs. Winchester received 2,000 more shares, which meant she owned just under fifty percent of the company’s capital stock. This provided her with an income of $1,000 a day – back in the days before income taxes.